Job Opportunities for Arabic Speakers in Greece | Customer Service jobs

Greece, with its rich history, vibrant culture, and stunning landscapes, has become an attractive destination for job seekers from around the world. In recent years, the country has witnessed a growing demand for multilingual professionals, particularly in the field of customer service.

Working in Customer Service in Greece

Customer service plays a pivotal role in various industries, ensuring customer satisfaction and maintaining a positive brand image. Teleperformance, a prominent player in the outsourcing industry, offers a unique opportunity for Arabic speakers to work in customer service roles.

Responsibilities

Effective Communication: Employees are tasked with communicating with customers over the phone, addressing their queries, and providing assistance in a professional and courteous manner.

Case Tracking and Follow-up: A crucial aspect of the role involves tracking and monitoring cases to ensure efficient resolution, demonstrating a commitment to customer satisfaction.

Customer Satisfaction Maintenance: Maintaining a high level of customer satisfaction is paramount. Employees are expected to go the extra mile to meet customer expectations and contribute to the overall positive experience.

Goal Achievement: The job involves working towards specific targets and goals, contributing to the success of the team and the organization as a whole.

Required Profile

Fluency in Arabic: Proficiency in spoken and written Arabic is a fundamental requirement for effective communication with customers.

Computer Literacy: Basic computer skills are necessary for navigating the systems and tools used in customer service operations.

Language Adaptability: The ability to adapt to different linguistic nuances is an advantage, contributing to smoother communication and issue resolution.

Benefits of Working with Teleperformance

Competitive Monthly Salary: Employees can expect a competitive monthly salary, along with two additional annual bonuses.

Healthcare Coverage: Comprehensive healthcare coverage is provided, ensuring the well-being of employees.

Full Training: New hires undergo thorough training, equipping them with the skills and knowledge needed to excel in their roles.

Free Greek Language Courses: Teleperformance invests in its employees' personal and professional development by offering free online Greek language courses.

For More Information and Application

Interested candidates can find more details and apply for these positions through the Teleperformance website: Arabic Speaking Job Opportunities

Apply Here

FAQs

Frequently Asked Questions

Is previous customer service experience required?

While previous experience is beneficial, Teleperformance provides comprehensive training for all new hires, making the roles accessible to those with varying levels of experience.

Are there opportunities for career advancement?

Teleperformance values career growth and provides opportunities for employees to advance within the organization based on performance and skills development.

What support is available for learning the Greek language?

Teleperformance offers free online Greek language courses to help employees adapt to the local environment and enhance their language skills.

How often are bonuses paid?

In addition to the monthly salary, employees receive two additional bonuses annually, contributing to their overall compensation package.

Conclusion

the job opportunities at Teleperformance for Arabic speakers in Greece present a unique chance for individuals to embark on a rewarding career path in a dynamic and culturally rich environment. Interested candidates are encouraged to explore the provided link for more information and to submit their applications.